This page is a starting template. Please review it with a legal professional before relying on it.
Shipping
Orders are processed within 1–3 business days. We ship across Canada; delivery times vary by destination. You will receive a confirmation email once your order is placed and tracking details when it ships.
Products purchased through Amazon are shipped and handled by Amazon under their policies.
Returns
If you are not satisfied with an unopened product, contact us within 30 days of delivery at contact@retjen.com and we’ll help with a return or exchange. For hygiene reasons, opened skincare products can only be returned if they arrive damaged or defective.